We show consideration for each other and for our customers. We celebrate diversity and are kind and sensitive when discussing ways in which we are different.
We imagine solutions that will challenge the status quo. We start small, take time to get it right, then we let it fly. We empower our people to share and test their ideas and we believe in growing our people because every employee can have an impact on the business.
Every one of our employees has a responsibility to our customers to deliver value and service. We recognise and reward people who take initiative, follow through on ideas with analysis and action, and go beyond their role to make BIMA a better business.
We are supporting women both in and outside of BIMA grow. Women in our country programme offices are mentored by someone in our global management team, to support their professional and personal development. They receive training in business, gender bias and communication skills.
Since we started in 2016, we have expanded the scope to reach as many women as possible in our markets.
In 2018, the Dutch Development Bank (FMO) committed to support RUN over the next two years, enabling BIMA to further develop the RUN programme and make an even greater impact on promoting gender diversity and advancing women’s careers.
It’s essential to BIMA and to our business that our staff, partners and suppliers support our values and put them into practice across all their activities. We have set out here the ethical standards we expect from ourselves and from those with whom we do business. We consider that conducting business ethically and striving to do the right thing are vital to the success and mission of the company.
We strive to act honestly, openly, fairly and ethically wherever we do business. Our reputation is built on our values as a company, the values of our employees and our collective commitment to acting with integrity always, and in all ways.
We have a zero-tolerance approach to harassment and discrimination. We have policies in place so all staff are aware of their rights and what to do if they feel their rights are being violated.
We have a confidential whistleblowing policy that allows staff, customers and stakeholders to report any behaviour which breaks the code of conduct or causes them concern.
We run a clean and ethical business that is entirely free from corruption and fraud. We operate a zero-tolerance policy in regard to corrupt behavior.
We consider that our ethical policies will contribute to a better, more transparent, kinder approach.